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hello@baluu.ioWhen our team is available.
Mon–Fri, 9am–6pm GMT (London)Booking a specific experience? The Host is your best first point of contact, and bookings are managed through Baluu. See our cancellation policy for how changes and refunds work.
Baluu is operated by Baluu Ltd, 3rd Floor, Paul Street, London, EC2A 4NE